FAQs
Beautifilipina Frequently Asked Questions (FAQs)
1. What is Beautifilipina?
Beautifilipina is a cosmetics brand offering a wide range of beauty products such as cosmetics, soaps, and beauty creams. We are based in the Philippines and serve our customers through a network of resellers and boutiques.
2. Where can I buy Beautifilipina products?
Our products are available through our network of 15 resellers and 5 boutiques across the Philippines. For a list of our authorized sellers, please visit the "Our Resellers" page on our website.
3. How do I become a reseller of Beautifilipina products?
We're always excited to welcome new resellers. Please visit our "Become a Reseller" page for more information or email us directly at reseller@beautifilipina.com.
4. What are the ingredients in your products?
We are committed to transparency about our ingredients. For a full list of ingredients used in each of our products, please refer to the product description on our website or check the product label.
5. I have a problem with a product I purchased. What should I do?
We're sorry to hear that. Please fill out our Customer Service Form with details of the problem, and our team will get back to you within 2 business days.
6. What is your return policy?
We strive for complete customer satisfaction. If you're not satisfied with your purchase, please contact our customer service team within 7 days of receiving your product. For more information, please refer to our "Returns and Refunds" policy on our website.
7. Do you ship products internationally?
As of now, we are primarily focused on serving customers within the Philippines. Please check back regularly for updates on international shipping.
8. Are Beautifilipina products cruelty-free?
Yes, we are proud to say that our products are cruelty-free. We do not test our products on animals, and we ensure that our suppliers follow the same principle.
9. How can I get in touch with Beautifilipina for other questions?
For any other inquiries, please feel free to contact our customer service team at support@beautifilipina.com.